On my previous Post I had wrote my bad experience with the Vodafone Customer Care and sent the complain to the higher Authorities one day back and now the matter is been solved with a valid reason to share.
The reason, as told by the correspondent from Vodafone, that there was a problem with the BSNL service that Vodafone shares.
Well the matter got solved and I can get in touch with the Ladhak now. Thanks again to those who Make Vodafone Proud.
Still some of the Doubts remain:
What steps does the Vodafone Executive had taken to avoid such practices in future :
1. The Customer care (Who Fakes the Service - Said it was solved on there log book)
2. The indecent behavior by the Supervisor(in Customer Care) - to Cut off the Phone call with frustration .
3. Why should a Person Wait for 12-15 days for a simple Problem , that finaly solved in a day. Should the Vodafone Customer care system need upgradation???
Looking Forward for the Answers and Thanks again to All those Vodafone People who dare to solve it.
Comments
I was just wandering with Vodafone service search on net and landed on your blog. I was shocked to notice there incapability, in providing best service. As my friend also asked me to check out Airtel or Reliance , with better service.